HELP & FAQ
I want to know more about a product from Skocktail. What can I do?
You can take find out more about the product details and ingredients on individual product pages. If you have other questions or comments, feel free to email us at firstname.lastname@example.org.
Are Skocktail products suitable for my skin?
All Skocktail formulas are free of parabens, silicones, ethanol and synthetic preservatives, so answer is yes! They are suitable for all skin types!
Where does Skocktail ship?
Skocktail is currently offering worldwide free shipping, including over all 50 states in the US. However, some countries require licenses, permits or documentation to import cosmetic goods.
For more info simply visit @Special Countries & Territories.
We’re working hard to bring Skocktail to all corners across the globe. Let us know where you live by tagging us on social media @Skocktail.
When will you ship my order?
We try to process your order as quickly as we can, usually within 2 business days.
We ship via Easyship. You’ll get a tracking number in the shipment notification email so you can always keep an eye on your package’s journey.
What if I want to change the shipping address?
Please be extra careful when entering the shipping address to make sure it’s correct. Once you’ve submitted your order, the shipping address cannot be changed.
What forms of payment do you accept?
We currently accept Visa, MasterCard, American Express or any other debit cards.
When will my credit card be charged?
Your credit card will be charged as soon as your order is confirmed and processed.
Hang on! But I’ve still got something to ask!
Don’t worry - give us a shout at email@example.com. We promise to always get back to you as soon as possible!